| Issue ID | 1270161 |
| Internal NHTSA # | 10850795 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 19/03/16 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Multiple episodes of "pre-safe functions limited" occurring. When this message appears the car suddenly loses acceleration and you are not able to go above 30 mph despite pressing on the gas pedal. This has occurred on normal 35-45 mph streets but has happened multiple times on the highway when the car is going 65 mph. Luckily, no motor vehicle accidents have occurred because of this issue. The car is able to accelerate and function normally after turning the engine off and on again. Have gone to mercedes dealer multiple times to fix issue. The first time it occurred, mercedes updated system software. Next they replaced vehicle sensors. Most recently they claimed the issue was due to oil pump failure. They replaced an oil control valve and oil pan. Four days after the repair i received the same "pre-safe functions limited message, my car stalled while i was going 40 mph. I have returned the car to the dealer once again to run diagnostics. This has occurred many times in the two and a half years that i've owned the vehicle. It is currently at 49,200 miles and has been properly serviced. Each time i bring the car in for this error message mercedes replaces a new part but it does not solve the problem. |
| Vehicle Mileage at Failure | 49200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROMEOVILLE, IL |
| VIN pattern | WDDSJ4EB7ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |